Post-Credit Support Services
Meet with our Post-Credit Support Services application, which we developed to increase customer interaction and produce a faster and higher quality service in our applications we developed for the finance sector.
Check out the innovative functions we provide to seamlessly manage your post-credit support services. You can directly use the process-based screens we have created for call center personnel to meet all questions, or you can integrate them with call center solutions.
Check out what you can do with our application, which provides fast and comfortable service to your customers' demands and helps you increase your customer satisfaction, by seeing the details of your customers' credits on the same screen:
- Secure communication with customer verification structure,
- Access to the transaction history with one click,
- Accessing application information and loan conditions without going through different screens,
- Increasing collections by taking payment by credit card,
- Viewing and updating demographic information,
- Related person management,
- Adding/removing related parties
- payment management,
- Early installment payment
- View receipt, send via e-mail
- View account statement and send by e-mail
- Collection Cancellation
- Pay back
- Payment plan configuration,
- Change of payment day
- Configure payment plan
- expense management
- Add costs
- Cost cancellation
- Credit closing management,
- Loan closing survey
- Loan early closing
- Service Management,
- Product insurance management
- Adding a service
- Understanding your customer's needs and determining your areas of improvement with Solution Management,
- Claims Management,
- Pledge Transactions,
- Consent Transactions
- Vehicle use type change
- Vehicle registration type change
- pledge removal
- Document management